Musician playing trombone.

CUSTOMER
REVIEWS

5 star rating out of 5

This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.

Kien V.

San Diego, CA

5 star rating out of 5

Brilliant, no flaws couldn’t be better

Thomas R.

Manchester, UK

5 star rating out of 5

I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.

Mitch T.

Ontario, CAN

5 star rating out of 5

Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!

Chelsy T.

Silver Spring, MD

5 star rating out of 5

Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.

George C.

Sewickley, PA

What people say

Based on 1573 reviews
85%
(1338)
9%
(141)
3%
(50)
1%
(14)
2%
(30)
Perfect beginner clarinet

Gave it as a gift and he has been so happy! The clarinet is perfect for someone trying to learn the basics. Highly recommend it

Intermediate Flute

Solid Sax

I am a section player. I wanted an instrument that had an even scale, octaves in tune with each other and well made. This does the job most cost effectively.

Tenor professional saxophone

We received our Jean Paul tenor saxophone about 20 days ago, and we’ve been very happy with it so far. My daughter has taken it to school three times already, and her music teacher immediately noticed the difference—it sounds much better than her old saxophone. The tone is rich and clear, and it plays smoothly right out of the case.
As a parent, I really appreciate the quality and value. It came well-packaged, looks beautiful, and feels solid and well-built. It’s been a great upgrade and has already made a positive impact on my daughter’s playing and confidence.
Highly recommend for any student or intermediate player looking for a great horn without breaking the bank!

BG neck strap

Very much an upgrade. Strap design distributes weight of sax better than traditional basic straps. Adjustments move easily up/down and actually stays in place. Thank you!

Student alto sax

This is my third sax from Jean Paul and they never disappoint. Great intonation and totally set up to play right out of the box. Also very important to mention is their fantastic customer service, always there to answer any questions or concerns. Highly recommend them for students as a first sax or for advanced players looking for a solid backup. Jean Paul keep up the great work!!!

Excellent Customer Service

I had an issue with the original key roller. Felipe at Jean Paul was my service advisor and was outstanding. He quickly sent a replacement and got me on my way. I am truly impressed with the company and their dedication to customer support.

Review edit

I recently posted a review noting the handles on the case were defective. After contacting the company, they promptly sent out an UPGRADED model than the one that comes standard with the trumpet and a return tag for me to return the defective case. Excellent customer service and I’m very satisfied with the entire purchase.

Excellent service, Excellent instrument

I was so very pleased with my order and the delivery process, and I am very pleased with my instrument!

Beautiful Horn

I bought this horn for my wife because she has always wanted a silver tenor saxophone. She absolutely LOVES it.

Good quality

I am very satisfied. Is the best and I love it. Now. I made my videos and I used to shirt.

Professional Tenor Saxophone ANNIVERSARY EDITION

Professional Alto Sax Case w/ Wheels

Soprano sax

Do not like the sound of horn

Prompt Response

The case we first received didn't hold up well. Jean Paul asked for some pics and promptly send a nice replacement case. Thank you!

Does the job.

Overall good for the price. The valves are a bit wonky and the tuning slide moves out while playing.

Great Materials. Honestly

Amazing quality for the price

Nice quality, better sound than stock mouthpiece

Nice quality, better sound than stock mouthpiece

R
Student Trumpet
Rafael P.
Kiddo happy trumpet

Great communication. On scheduled delivery. High quality product. The kid impressed with the sound.

The trumpet is nice, everything I hoped it would be. Only negative I have is the piece that wraps around the two carrying straps and closes with Velcro is already disintegrating on both the inside and outside. Took it to church to play last week and when I set the case down, I had a bunch of little pieces in my hand and on the floor that separated and came off the main part of that wrap around piece. Other than that, I’m pleased with the purchase.

ACADEMY MODEL 660 Intermediate Alto Saxophone

I like the sound the 660 alto sax has especially at this price point. This instrument plays in tune and is a joy to play. I appreciate Jean Paul's great customer support! It's great to be able to get replacement parts if needed.
I can recommend this instrument with confidence knowing that it is a good choice for anyone who would like to play saxophone without spending thousands of dollers. Thank you Jean Paul!

Amazing instrument!

Excellent product and service to client. Definitely recommend; professional soprano saxophone at entry level prices, is hard to beat but here it is for others to enjoy

G
Student Flute
Ginni k.k.
Affordable prices

Affordable prices and high quality

Our First Trumpet

This is our first trumpet and he loves it. We did a search for one that was reasonably priced, but also had a good resale value, and buy, did we hit the jackpot. Our son sounds so good.
We are more than pleased.

Its a large bore and its sound is so beautiful I recommend so much! The only thing is that its a much bigger trombone so for starters it might be harder to get adjusted too