CUSTOMER
REVIEWS

★★★★★

This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.

Kien V.

San Diego, CA

★★★★★

Brilliant, no flaws couldn’t be better

Thomas R.

Manchester, UK

★★★★★

I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.

Mitch T.

Ontario, CAN

★★★★★

Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!

Chelsy T.

Silver Spring, MD

★★★★★

Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.

George C.

Sewickley, PA

What people say

Based on 702 reviews
86%
(605)
9%
(62)
3%
(18)
1%
(9)
1%
(8)
Very nice clarinet case

Fits my clarinet perfectly. Leather handle feels very nice, and the whole case itself is lightweight. The compartment for holding sheet music is the biggest plus - I no longer have to travel with 2 or more bags/cases. Great case for a very good price.

Awesome instrument, great Value

Purchased this Sax for my BF as he started taking lessons. Says it’s great to play and durable.

Jean Paul does it Again!

My third sax from JeanPaul, the AS-860 hits all the bases and rounds home plate with quality, tone, and value, at a price point half of most of it’s competitors. I already have owned and played their less expensive alto and tenor for over a year and was excited to hear about the new Pro model. After reading the rave online review I decided to bite the bullet and order their new offering, the AS860. It has proved to be everything I had hoped for in an alto sax, especially at the low price point. Their personal service and prompt shipping just puts the icing on the cake.

Very impressed! Thank you, for the great quality and for the swab.

Pleased with our purchase

We bought the Pro Alto Sax which included the upgraded mouthpiece during the Thanksgiving weekend promotion. Our kids have been playing both tenors and altos for 12 years in Elementary, High School, & Collegiate marching bands, concert bands and jazz bands. We had never purchased the instruments since the rentals from our schools were usually higher quality Selmers and Yamahas. We just weren’t willing to pay the price for a new instrument, when we couldn’t be sure the kids would continue to play. It was a big decision for us to purchase this pro alto sax. Shortly after receiving this instrument for Christmas, our son went to practice his music. When we heard the tunes we all stopped what were doing and listened. We couldn’t believe how well the music sounded. We waited until he finished and he came down the hall just beaming!! We were afraid to ask which instrument he was playing! He was proudly holding this beautiful saxophone and asked if we had heard the music. Obviously he was thrilled with the new sax. We don’t play the saxophone ourselves, we are “fans in the stands” and appreciate the music the kids play. We could definitely tell the difference in the tones and notes we heard compared to the school instrument he had been using. We are pleased with our purchase and, from previous experience with a Jean-Paul Trumpet, we believe that this company will handle any customer service issues that may arise. As a marching band student, we are concerned with the soft-sided case. Still considering the school rental instrument during MB season to avoid damage to this saxophone. Will have to see how it goes.

Amazing quality and value

TL;DR - high quality instrument and a low price. Sounds too good to be true? I was worried about that, but it's not - it's more like buying a Japanese car in the 1970s - high quality, and priced to compete and get a foothold in the market. Jean Paul really care about their customers and provide a pro quality instrument at the price of a student instrument from big name companies like Yamaha.

The long-winded story of a closet sax player (well the sax had to sit in the closet for a long time anyway):
After a 20 year lay-off from sax playing (with adventures in guitar and piano in the meantime), I finally was able to get back to my favorite instrument (without annoying the neighbors too much). I dug my sax out of the closet (that I purchased for $50 from a pawn shop back in 1990) and struggled. I didn't want to be the bad worker who blames the tool, so I persevered for a month, but decided it was time to get something where I had no excuses and would know if it was me not the poor condition of the instrument.

I scoured the Internut and read bazillions of reviews, etc. I was leaning towards a Yamaha, but then discovered the reviews of the AS-400. I didn't really want to get something I would want to replace in a few years, as I knew I would be playing long term (I played for a good 10+ years before I had to stop, and only stopped because my living situation made practice next to impossible), so the AS-860 looked to be a great option, especially as the price is similar to a Yamaha student model. Unfortunately there are very few reviews of this wonderful instrument out there, but those I did find (especially the video by Wally Wallace) were enough to convince me to take a gamble (not much of one given the money back guarantee).

I'm so glad I purchased this fabulous alto sax. I can't really draw comparisons with other instruments as the only other sax I have owned was the $50 clunker from a pawn shop, but I find playing this a dream - I never realized what a clunker my previous sax was until I had spent some time playing this. The service is also tremendous - I bet Yamaha doesn't call you on the phone just to see how things are going with your new sax!

Great value for money

I rely like the AS 400 and infarct I am saving up to get a TS 400.

Sam’s new trumpet

Our 16 year old son has had the same student trumpet since 6th grade. It wasn’t cheap… but had been some what abused over the years. We thought that since he has been in the HS marching band for three years, it was time for a new trumpet. We didn’t want to spend a fortune on a Bach trumpet… so I did my research, so now you don’t have to! Sam’s Jean Paul Professional Trumpet is so great! It is beautiful to look at and the sound is outstanding! He couldn’t wait for Christmas break to be over to show it off to his band mates. I am HIGHLY recommending this beautiful instrument! Just buy it!! Happy playing!

Insane value

So far so good, I love knowing that I can send it in for repairs. All the mechanisms are pretty nice coming from a Selmer tenor. Plays fantastically in tune with my setup. Wish the neck cork came a little compressed, I hate tweaking the horn to get the mouthpiece on and off.

AMAZING SAX

I got thhe as-400 SP about a month ago and its as good as youll get for a 600 dollar sax Witch is better than you think, i absolutely love my alto

Great instrument and Sue to purchase a John Paul alto sex professional model

GREAT sound at a bargain!

While my 11 year old son was transitioning from clarinet to alto sax, we researched several brands, eventually settling on the Jean Paul AS-400, and we couldn't be happier. We dealt directly with the staff at the quality control center where each instument is tested, adjusted and tuned. They were truly professional and helpful with excellent customer service. The build quality and sound are superb, at a very affordable price. If you're looking for true quality instruments, and excellent service at a price you can't beat, Jean Paul is the place!

Great Instrument

I’m a beginner and I own a CL-300 and I couldnt be happier. The only thing I did was change the mouthpiece and ligature. Warm sound, reliable to play... A clarinet for life!

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Can't beat it at this price.

Only had it for a day so far but I'm as impressed as I hoped I would be. It's a clear upgrade over the TR-430 which I also love. The valves and slides are buttery smooth, the sound is noticeable brighter than the TR-430 and I love it, it's not overly bright, I feel like play any music type with this horn.
The mouthpiece it comes with (5c) Its gorgeous and gives the horn a great and unique look. I'm more of a fan of a 7c but that's just personal preference. The only reason I wouldn't buy this horn is if you already know you want a smaller or larger bore, but if you don't know what you want, this horn is what you want, it really does it all.
Final note: there was some light scratching on the lead pipe, I think from the cloth bag and the pressure of the case on the lead pipe. This is the kind of scratching that occurs normally over time anyway, not a deal breaker at all, but it was the first thing I noticed when I pulled it out of the case.

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Pre-order Intermediate Tenor Saxophone
Tom H.
Gig-Ready Straight From The Box

I've been playing Alto Sax for more than 40 years, and bought the affordable TS-400 a year ago simply to have a Tenor Sax on hand. Four months ago I got 911'd to sub for the ill Tenor Sax player at an evening Big Band gig. The TS-400 played great straight from the box. The quality, setup and sound are excellent for an Intermediate-level horn.

J
Pre-order Intermediate Tenor Saxophone
Jim C.

Delivered quickly. It's a good intermediate Sax and definitely worth the value.

Really good horn

So, I've brought a Jean Paul alto before and really liked it. So I decided to buy a soprano, gotta say I'm impressed. It plays well and I've seen no issues. Only slight problem is one there's no high G key, not the biggest problem just unfortunate cuz I like playing high notes. And the cap that protects the neck doesn't also protect the octave key like it does on the alto. But these are not really important just little nit-picks really still a 5-star, great buy!

Excellent Instrument

I'm a professional player and after seeing Jay Metcalf review three different Alto Saxophones one late night on YouTube, I went to my phone and ordered one. I play mostly tenor, had a clone alto that was pretty bad. This is a sweet horn and I play it on every gig now. The quality is excellent and played in tune right out of the box. I highly recommend this horn.

Elle très bien et belle elle fonctionne bien

upgrade mouthpiece

works without issue. had to order #3 reeds. maybe jean paul could include a few different sized reeds otherwise very happy.

E
Student Trumpet
Elizabeth C.

I bought this trumpet for my high school age granddaughter who is a flute player.
She received it on Christmas and has been trying it out and seems to be very pleased with it.
My husband and I opened it and were pleased with the presentation.
I will definitely purchase from you in the future and recommend you to my friends.
Thank you for the personal touch you added to the purchase.
Elizabeth Cochrane

Trumpet review

Only one problem with this trumpet. One of the decorative buttons on the vavle came undone during transit. Other than that, the sound and the function is amazing!!

Alto Sax

Fast and good service!

Solid Instrument, Great Customer Service

Instrument appears to be well built. Very affordable price. Customer service/communication was outstanding. Would definitely recommend for someone just starting out on saxophone(AS-400).

Intermediate Alto Saxophone

It is more advanced than I am, really love this instrument.