CUSTOMER
REVIEWS
REVIEWS
★★★★★ 5 star rating out of 5This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.
Kien V.San Diego, CA
★★★★★ 5 star rating out of 5Brilliant, no flaws couldn’t be better
Thomas R.Manchester, UK
★★★★★ 5 star rating out of 5I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.
Mitch T.Ontario, CAN
★★★★★ 5 star rating out of 5Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!
Chelsy T.Silver Spring, MD
★★★★★ 5 star rating out of 5Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.
George C.Sewickley, PA
My son loves his instruments, he’s a Bari sax boy but has been learning new ones, this clarinet is for Christmas but we bought a flute from you and he loves it , taught himself and plays every night!! I’m sure he’s going to do the same with this clarinet!? Thank you , I’m sure we will get ordering more instruments from you because my son loves them!!! Happy Holidays
The Professional Soprano Saxophone ANNIVERSARY EDITION is my first soprano sax, having previously played an old‑school alto Conn that had set the bar quite high. I am delighted with this instrument; among many other “checks,” I would especially highlight its excellent tone quality and playability right out of the box. The instrument truly delivers.
I also want to commend the Jean Paul team for their outstanding customer service—responsive, helpful, and genuinely committed to ensuring a great experience. Thank you, team, and keep it up!
This intermediate alto sax is a great horn for the money. Well made, smooth, good intonation. I also have the pro version of the alto sax from Jean Paul. This intermediate sax comes close to the pro model.
I’m in highschool and this is good enough for me. I will definitely be using this sax for everything. If you want to take playing more serious i would suggest getting a different sax though. My problems with it are that some of the pads are sticky and some screws come untightened a little bit. I bet if i take it to the show they would fix this minor problem but it’s an annoying problem to have with a new sax. All in all i will DEFINITELY keep this sax in my collection.
My kid loves it, now he sounds like Canonball!
Excellent horn, tremendous value with no real quality competition at that price point. Another company just jumped into the category with their own high quality Chinese made model, but it’s 50% more expensive.
I like this curved soprano very much. It is very responsive and plays well. The clearance between the player's fingers on the right hand and the bell is a bit too small. I would prefer to have the bell curved a little more to the player's left. That would make more space for the right hand fingers. Otherwise it's a very good intermediate sax.
After buying the student level alto a few years agoand loving it, we decided to take the plunge to buy the pro tenor. The sax is beautiful, sounds great. My only critique is that the keys were supposed to be a beautiful blue. When it arrived, they were white. I mentioned it to Tim and he said they went back to the original keys and had not updated the website yet. I was quite disappointed, but not enough to send it back. It's a keeper for sure and I look forward to playing it for years.
I purchased a silver TB 400 trombone, which I received 7 days ago. It was very well protected with the packaging and the initial impression was that everything looked fine. However, I realized that it has a defect in one of its sections where the silver plating is flaking off (or coming off) and shows sulfur corrosion (or sulfide corrosion) of the material."
Great
Even though I decided to return the saxophone for unrelated reasons, I had it for several weeks, and my impression was that, especially at this price point, it is a very good quality instrument with a lovely sound. Also, the company was very responsive and cooperative..
My son decided to take on the challenge of learning the Soprano after previously purchasing the Alto Sax Anniversary Edition, which he’s absolutely loved. I highly recommend Jean Paul instruments—they’ve exceeded both his expectations and mine, and their customer service has been wonderful. Recently, he competed in four band competitions: his team earned 1st place in the final event, two 2nd place finishes, and unfortunately placed last in the first competition. Here’s a short video of him performing his solo during one of the competitions.
I received exactly what I needed, high quality mouth piece, and right on time shipping. Highly recommend!
$1,500 for a student horn? Not anymore. High quality instruments at radically lower prices. That's our promise.
Our instruments punch way above their weight belts. As you grow, you can expect your instrument to grow with you.
If you ever run into any issues with your instrument, our Customer Support team is just an email away.