CUSTOMER
REVIEWS

★★★★★

This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.

Kien V.

San Diego, CA

★★★★★

Brilliant, no flaws couldn’t be better

Thomas R.

Manchester, UK

★★★★★

I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.

Mitch T.

Ontario, CAN

★★★★★

Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!

Chelsy T.

Silver Spring, MD

★★★★★

Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.

George C.

Sewickley, PA

What people say

Based on 871 reviews
86%
(748)
9%
(80)
3%
(26)
1%
(9)
1%
(8)

We havent given my son his tenor sax yet since its a Christmas present. However, he has your alto sax and several of his teachers are loving it and have asked where he got it.

Great instrument

This is my daughter’s first clarinet as she is beginning to learn to play the instrument. The instrument came fast, was well-packaged, and the carrying case is great. All parts looked pristine and the instrument comes together very well. Sound is rich. Three weeks in my daughter likes it a lot and is having fun learning to play.

TS400 Tenor Sax Review

Solid build and nice heavy gauge of metal. The sax weight is heavier than my Japanese model saxes. This gives it a nice solid feel. The plastic thumb rest broke (perhaps since the sax is on the heavy side) after a few months however the customer service folks at Jean Paul sent me replacement and they were responsive to my request. I would consider opting for a metal thumb rest in the design. The instrument is a good overall value. I should mention there are some slight intonation issues compared to japanese sax manufacturers which are subtle although I use a digital tuner to watch my pitch in real-time. I wasn't able to use my rubber or metal Otto Link 5 or 6* mouth piece as the chamber is too big causing pitch issues in the upper register. The stock mouth piece has okay pitch however. A small piece of the cork stopper on the side key key fell off which is not a big deal. I do put a lot of miles on this sax doing various gigs and rehearsals so I'm literally a good stress tester. In retrospect, I would go for a higher end model of Jean Paul tenor sax. The lacquer is good quality and I like that the keys are not silver and match the gold finish. Key action and ergonimics are decent out of the box. For the student/beginner that uses it recreationally, I think it's a good value.

Sattisfied

Overall very solid beginner/intermediate instrument, similar from premium brands would cost at least 50-100% more, bit rigid keys, sharp metal edges for D#/C, plays very nice tone, beautiful engravings, nice heavy feeling does not give impression it was saved on material

Better than the original, for me still bit too closed

Beginning saxophone

This is a great product at a very good price for the time my daughter will use it

Good tone

I’m started to use. Nice tone. But I can’t find its mouth opening number

Intermediate Trumpet

Love it.

Much better horn than the '23. A lot more fun to practice.

Warning. Addictive

I am over the age of 50 and on a whim I decided to buy what I read as the best quality trumpet for a reasonable price. As it turns out, trying to play the trumpet is highly addictive especially when you have such a great instrument like this one to help you. I have noticed daily improvements which makes practicing fun. I see no reason to ever need to upgrade from this trumpet, and I definitely would never sell it. It’s just amazing quality.

Plays well, However:

The saxophone plays beautifully, the build quality is on par for other saxophones with the intermediate branding. If you were to buy this saxophone, you will not be disappointed by how it performs.

My main issues come with how the sax arrived. Out of the box, one of the spring steels for the side E key was out of socket and had to be put back in place. The next day, I discovered that the front F key was not in fact working as intended. I had to bend the lever behind the key in order to bring it close enough to press down the key properly.

I also did not receive a neck strap or the duster with the instrument. The cap for the duster was neatly installed in the saxophone, despite there being ample opportunity for the duster to have actually come with the sax.

Overall pleased with the instrument: the two quick repairs I had to perform were not a big hassle, but they are things to note when looking to buy a sax.

amazing but kinda beat

this horn is amazing, the resonance of the upper register is truly something amazing, the only complaint I really have is that the valves and slides are not the best out of Box and mine came in with some scratches on the bell, but other than that horn is great !

Great tenor sax.

First of all, GREAT customer service. I got my instrument in 2 days. The instrument is solid instrument. I played it right away and it was in perfect condition. The x4 mouthpiece is also amazing. I like it better than my old Jumbo Java. The instrument looks great, sounds great and has a great price.

Great value curved soprano sax

I bought this instrument after reading a bunch of reviews and watching some YouTube videos. Most of the people were providing very good reviews and I have to say I agree with them. The saxophone has a great sound. It is very solidly built which is amazing for the price. Even the mouthpiece that it came with is good. Recommended for intermediate users and pros who don’t want to overpay for a brand

Student Alto Saxophone

Excellent product

Watched the reviews of this on some YouTube channels, and convinced this was a good match. My son loves it and is excited about starting band this year!

So far so good

I'm impressed initially and so is my teacher!

Great Instrument for price

I'm a Band Director and I'm always looking for good instrument options for my low income students. The flute plays VERY well for the price. It speaks very well in the high range, and is also able to play down in the basement. Way better than the competitions several thousand dollar Intermediate options.

We’ll see. So far so good.

Look so brilliant, shine and perfect. My 8 year daughter and I are so exciting. We star from the beginning to learn after our first practice. We’ll keep in touch.

Nice mouthpiece

It is a better mouthpiece then the one included with the sax. It is similar to my Yamaha C4 ..

Beware indeed!

One month ago the swab got stuck in my horn too. I told customer service that I did not want that to happen to someone else. They assured me in an email that they would not allow it to happen again, yet only one month later . . . I gave the horn 5 stars anyway below, but will now give one star for customer service

Very nice saxophone

I've really enjoyed my purchase. The supplied mouthpiece fits the neck too loosely. All my other mouthpieces fit snugly. The lower octave pad was a bit sticky, taken care of. Very happy otherwise.

Sax review

The Saxophone is very high quality to learn how to play. One bad thing is the swab that come with it doesn't fit, it got stuck when I used it and I had to cut it out to remove it from the sax, so beware.

Excellent

Upgraded son's trumpet after 5 years of playing. He is very pleased with the quality of the build and of the sound. Specifically noted that jumps between notes are easier. Can't beat the price for an intermediate trumpet. He has a separate mouthpiece and does not use the one that came with this trumpet. No problems with ordering or shipping. Arrived in good condition/very well packaged. Customer service responded within 1 day to an emailed question.

L
Student Flute
Lisa H.

Student Flute