CUSTOMER
REVIEWS

★★★★★

This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.

Kien V.

San Diego, CA

★★★★★

Brilliant, no flaws couldn’t be better

Thomas R.

Manchester, UK

★★★★★

I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.

Mitch T.

Ontario, CAN

★★★★★

Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!

Chelsy T.

Silver Spring, MD

★★★★★

Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.

George C.

Sewickley, PA

What people say

Based on 810 reviews
86%
(698)
9%
(72)
3%
(23)
1%
(9)
1%
(8)
Mouthpiece, etc

I have to push the mouthpiece in a lot More or else mt Sound would buzz. One of the springs popped out of its place so I had to push it back into the grove

Tenor Saxophone

Overall, a well built and great sounding saxophone. Wonderful customer service as well. I had some shipping issues with my order and they made sure that I received a replacement sax in a timely manner.

Intermediate Tenor Saxophone

Arrived on time and as described. Great customer service. The saxophone looks and plays amazingly. Looking forward to many hours of practice.

Great Saxophone

I play in high school band and a Jazz band. Until now i have been borrowing a tenor from my friend. I decided to get one of my own but didn’t want to spend 2k on a student sax. I had played on a Jean Paul tenor before and really liked it. It plays with a really nice low register. Altissimos are a little funky but i think it’s just my mouthpiece. All in all it’s a great sax.

Intermediate Tenor Saxophone

Superior feel!

Loving it! Nice quality set up. It is the horn I've been looking for. Thank you.

I advise!

I am a professional clarinetist. This is my first saxophone. This is a very good value for money instrument. The service and customer service is top notch. Thanks to the Jean Paul shop in Miami.

Fantastic Clarinet

The clarinet is really superb quality and also very well tuned when it arrived. As an instrument technician it had no leaks, all keys moved easily and silently and had no lost motion in the action!

Great experience!

I absolutely love my new saxophone! I really wanted to get back into playing since I haven't played throughout college. I wanted to buy myself one as a college graduation present, and Jean Paul have some great affordable saxophones!

Very nice instrument but one small issue

Bought this horn for my son who said it was the "one to get" and "everyone wants one". Shipping was very fast and the quality of the horn is great, sounds wonderful. He is having an issue with a screw dealing with the pinky key with a roller that keeps coming out on its own.

Very nice quality sounds very good I love it my son love it too

Straight to value town

Will echo what most here are saying. I got the silver intermediate tenor and I was delivered a functional intermediate tenor that played well right out of the box and feels solid. I hear customer service is also good but I doubt I'll need to contact them. :)

JEAN PAUL TR-330 STUDENT TRUMPET Bb

I have used this Trumpet for 2 days after purchase with no issues. Trumpet plays in tune. Pistons work fine. Slides work fine. Water keys work fine. This is a good beginner trumpet. The price will not brake your pocket. It will do the job. I purchased this trumpet as a back up in case my professional trumpet gets damaged. The trumpet plays nice.

Great Trumpet, Great Value

Bought the TR-430 Trumpet a month ago and haven't been able to put it down. This trumpet could easily hold it's own against much higher priced trumpets. The valves are smooth, the compression is good and the finish is flawless. Plays very well and feels like a quality product. Excellent value!

CL-350 clarinet is a good choice

Years ago, about 65 actually, I played the clarinet. Life went on, and so did my clarinet. Wanting to make music, I borrowed an instrument from the local hobbyist band ... pretty beat up and not great playing, but was enough to convince me to buy my own clarinet.

Tim in Customer Support was great help in deciding CL-350 vs CL-400. I decided to get the CL-350 with the mouthpiece and ligature used in the 400. Quick delivery, and it's all I expected of the clarinet.

My embouchure needs help, but I'm working at it daily, and the 350 from JP surly makes me sound better than I should after the long break. I'm glad to recommend the CL-350 as a suitable choice to keep for the long term. You'll be happy with it. :)

Good Choice

Years ago, about 65 actually, I played the clarinet. Life went on, and so did my clarinet. Wanting to make music, I borrowed an instrument from the local hobbyist band ... pretty beat up and not great playing, but was enough to convince me to buy my own clarinet.

Tim in Customer Support was great help in deciding CL-350 vs CL-400. I decided to get the CL-350 with the mouthpiece and ligature used in the 400. Quick delivery, and it's all I expected of the clarinet.

My embouchure needs help, but I'm working at it daily, and the 350 from JP surly makes me sound better than I should after the long break. I'm glad to recommend the CL-350 as a suitable choice to keep for the long term. You'll be happy with it. :)

JeanPaul SC sax

Tôi không thực sự chắc rằng nó được làm tại Hoa kỳ, tôi thấy có nhiều loại sax do Trung quốc sản xuất và tại Trung Quốc họ làm rất nhiều hàng giả...Tôi không thích hàng giả. Hãy cho tôi một lời khuyên chắc chắn từ bạn, cám ơn.

Intermediate Tenor Saxophone

Best Price-Quality Sax ever

Good Sound, well ensembled, strong unions and great case.
The nozzle can be better and some of the key corks can be better placed and glued but overall, a GREAT sax.

Tenor sax

Seems to play well, but not having played in 20 years, the low notes seem more difficult to achieve than before. I think it's just me.

Great saxophone

From the sound to the case it really is top of the line. Did not expect it to have such a good price for the quality of instrument. I only have one problem with the sax that some acid bleed was on the elbow brace. But after contacting customer support Jon Gasque he gave me couple of options and I didn’t really want to give back a high quality sounding instrument for just a cosmetic defect he gave some off on it. So awesome of a quality of instrument and awesome company. Can’t say I’ve had such of a great experience buying or dealing with a company as I have with Jean Paul. Thank you guys so much!

Alto Care Kit

Care Kit arrived without blemish and in a respectable amount of time. Care kit is easy to use.

Un gran Instrumento

Después de buscar mucho en sitios Web encontré Jean Paul con muchas referencia buenas respecto al AS-400. Luego al ver reviews sobre AS-860 y especialmente los comentarios honestos de Mr. Wally Walace de Saxophone Academy, decidí preguntar por el Alto AS-860 Pro. Al día siguiente Tim Zenderman, me dio los antecedentes que diferenciaban ambos modelos. Al llegar mi encargo , me bastó abrir la maleta para sorprenderme. Probé en todos los registros y resulta una maravilla para el precio. Ahora solo cambié la boquilla y la caña por mi Vandoren AL3 y Legere para sonar en mi estilo preferido. Gracias al Equipo de Jean Paul USA por el excelente trabajo!!!

Sweet sound without breaking the bank.

Was told that ordering one of the big name brand instruments would take six months because of supply chains. Also had a bit of sticker shock. So after a lot of research and testing out a few other more reasonable and available models, I decided based on so many positive feedback and reviews to give this instrument a try. So happy to receive in good time, in good shape and very happy with the sound. My musician reports that the lower registers are full sounding and easy to hit with clarity. He has to refine his technique on the highest notes versus the big name instrument he's been using at school. Overall very satisfied with a well designed and attractive instrument and case that puts great sound in reach of me on a budget.

TS-400 Tenor = Amazing

Ooooohhhhhhhh woww. Amazing Saxophone. Very Saxy sounds. The stock mouthpiece fit very well in my mouth. The reeds provided worked very well. Although, overtime, you might wanna look into buying some other reeds. Overall, this instrument was worth the price.