CUSTOMER
REVIEWS
REVIEWS
★★★★★ 5 star rating out of 5This is my first time ever buying an instrument and I was very confused about everything but the customer service was so so sweet. I higher recommended this site foe anyone.
Kien V.San Diego, CA
★★★★★ 5 star rating out of 5Brilliant, no flaws couldn’t be better
Thomas R.Manchester, UK
★★★★★ 5 star rating out of 5I love my AS-400 saxophone, it’s beautifully finished with a rich tone and a fine sturdy carrying case. For the price, it can’t be beaten.
Mitch T.Ontario, CAN
★★★★★ 5 star rating out of 5Great sound quality. Came to me tuned. Now I can finally get back into my music. Also the case is high quality. Love it!
Chelsy T.Silver Spring, MD
★★★★★ 5 star rating out of 5Oh, if only I could play it as well as I know it can sound - or maybe as well as I used to play when I was much younger! But as I did then, I’ll keep practicing. Thanks for a great value.
George C.Sewickley, PA
After having it for a week I was finally able to gift it to my son for his birthday and he was so happy. He's had a student one for 3 years and it was time to have to take the next step. This week he has a recital and can't wait to hear him play. Already during his practice I can tell the difference. Thank you to everyone at Jean Paul!
Ordered and received the AS-860 anniversary edition alto saxophone with white pearl keys and love it. The horn is beautiful and plays great. I also have the Jean Paul TS-860 tenor saxophone with white pearl and it’s great also. They match each other well and are great horns. I want to thank everyone at Jean Paul for great customer service and allowing me to special order the AS-860 alto anniversary edition with white pearl keys instead of the black pearls to match my Tenor.
Thanks for the flute. I gave it to my daughter for her birthday, she loves it
I’ve been playing woodwinds for over 60 years focused on saxophone and doubling on flute. I purchased the Jean Paul Intermediate Flute as a practice instrument. The intonation is fine, but the key work is sluggish. The keys are slow to move and not flowing during transition. I can work with this, but not at a performance level. At best this is an average practice instrument. I would not consider it a step-up instrument for a student performer.
I’ve been flying more with my alto this year, and EVERY time I fly I find myself with a backpack plus hauling my old sax case over my shoulder. My body starts feeling it from the moment I enter the airport. A case on wheels is just what I needed to take a load off. I haven’t used it as a backpack yet but I like that it’s an option.
Clearly a step above a student level instrument
Played in college
Started over in my 40’s for 10 years
Now I’m 72 and starting again I bought the AS 400 and was so very pleased with its tone and action that 4 weeks later I bought the TS-400S and was equally pleased with tis instrument
I’m now releasing both simultaneously although my GF wants to have me committed
Had a separate question not related to the instruments and spoke with Enrique at JP
Great guy and very proud and enthusiastic about being with JP!!
Tom Noonan
The appearance , the well-tuned aspect of the instrument , the feel and the playability are all amazing . Really great work .
I am in the beginnings learning stages of my alto saxophone and for me I will be taking my time in this journey.The silver
plated neck is beautiful.
Because of learning the (Saxophone with Dr Wally) I’m progressing very well,
at this stage in my life I believe that I will master this instrument,Jean Paul saxophone is awesome 😎
Body-to-Bell Brace Screw for TS-400 - Body Side
Received the correct clarinet mouthpiece as it sounded awesomely and had a great experience with customer service team. It was greatly appreciated. Keep up the great work
Beautiful, High Quality, Perfect Alto Silver Plated Saxophone!
After careful review of many saxophones, I chose the professional series from Jean Paul for my son who is playing in his college marching band, jazz band, and concert band. After years of using both his high school and college instruments in seeing how serious he is taking this I thought at time he had his own. Before purchasing, I had a question and called this company and to my surprise the owner answered the phone, answered my questions, and when he didn’t know the answer to a question he turned it over to somebody who made the instruments all while they were out out of the office from his cell phone. Talk about customer service can’t get any better than that. My son is happy with the sound and quality of his instrument and it shows and what he is playing now. Thank you.
The customer service experience was terrible. My original horn came broken which is fine, that happens. Then they sent a replacement that was both more broken than the first one and which looked like it had been used by about three people before me. When I emailed about that I never got a response. So I just gave up and sent them both back
Amazing Quality for the Price!
It is a B Stock because of a tiny “Blemish”, that I can Barely see, with my reading glasses on!
A Beautiful, Brand New, Professional Saxophone at a greatly, discounted Price! An Incredible Value!!
The Case is Incredibly Tight! As It “Hugs” the Horn, as it should!
The Video of the Play test is really cool!
Customer Service are Very Nice People!! Thank You Tim and Mario!! This Sax will last a Lifetime!!! I like the sparkly, dark blue buttons too!! And the engravings are All over the Horn!! Even the Neck is engraved Beautifully!
I, like so many people, I’ve read in the reviews; stopped playing saxophone for many years. For over 20 years I have Not had a functional Saxophone!
And back in the day, the only saxes I had, that played were cheap Sopranos with an Otto Link metal Mouthpiece, so I could Scream Solos!!
So when I inherited some money recently, I got a Yamaha YSS 87 custom Z soprano and Theo Wanne, metal Mantra Mouthpiece! But I still can’t get the overtones over the Second octave!
I started remembering that every sax player (here in New Orleans!) told me that soprano was the hardest one to play, but I didn’t believe them, because it was the ONLY one (at the time) I felt comfortable playing!!
So then I bought a Tenor YTS 62 and a Theo Wanne Metal Mantra and i’am Literally “Blown Away”!! I was able to get all the overtones and altissimo I wanted, from the 2nd time playing it!!!
So after playing the YTS 62 for a few weeks, I remembered the custom z Soprano and tried to play it with the tenor. I also have a Theo Wanne Durga #9 Metal, for the soprano, Very Open,.. But still, I can’t play it like I used to. I can’t seem to get any Altisimo Overtones on it anymore?? Or Yet??
So, I purchased the Jean Paul pro Alto Sax, AS - 860, B Stock; in pursuit of more Focused, Altisimo, Overtones!
This Jean Paul Saxophone is very Good so far,.. On only my 2nd time playing it, I was able to get very clear and consistent Altisimo Overtones, very easily!!!
I played it with my Yamaha tenor, YTS 62 and both sound and play very Similar! But the Jean Paul is less than 1/2 the price!! Amazing!!!
Im playing the JP-AS-860 with a Theo Wanne, Metal Mindy Abair 2, #6.
It plays from Low to High quite easily! Im able to “Pop” into the 3rd octave from wherever I want!! And most importantly, it Screams like my Yamaha!
Yamahas are great studio saxes! But way too expensive for me, to want to take outside!
With the Jean Paul I feel like I’ll be ready for Mardi Gras next year!!
Now, Im seriously considering purchasing the JP-TS-600 or 660 to play on the street, a gig or to travel with!! And maybe your curved soprano too!!! Thanks Again Jean Paul!!!
The staff was very knowledgeable, the equipment procured was superior to others. After placing my order I was able to receive my instrument in 2 days..
I bought the CS660 Curved Soprano Saxophone last December 2025. The horn was delivered earlier than expected. I tried the horn twice and there’s a problem in the octave and middle octave key. I contacted the customer care service and they responded quickly. I send them a video of the problem and told me to bring it to a local service center. I emailed them back and said that I don’t want to bring it to the local store because they might break it rather than fix it. So Tim is so helpful and told me that he will send me another horn. Tim have the new horn set up properly and send me a play test video of the horn before mailing it to me. They really care for their customer. Special thanks to Tim. The horn plays really well and easy to blow from the lowest key all the way to highest F#. I absolutely recommend this horn and Jean Paul Warehouse Store. Thank you to Mario as well.
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